Software That Handles Business Conversations
One Voice System Across Supported Channels.
Arsolis Voice Systems are designed to support business conversations through supported voice and messaging channels.
Build voice workflows for customer support, lead qualification, appointment scheduling and other supported business processes.
Explore Voice SystemsHow Our Voice System Works
Arsolis Voice Systems use voice processing, WebRTC and webhook-based components to support real-time business conversations.
Low-Latency Voice Processing
Designed to support responsive voice interactions.
Speech Context
The system processes speech and conversation context to support the configured workflow.
Interruption Handling
The system can be designed to detect interruptions and continue the conversation according to configured behavior.
Multilingual Support
Support for multiple languages can be configured where supported by the underlying voice and language systems.
Multi-System Conversation Workflows
Business conversations may involve different workflows such as sales, support and account-related tasks. Arsolis software can organize supported workflows so that a conversation can move between configured functions.
Workflow Switching
Move between supported workflow functions based on the conversation.
Conversation Context
Maintain relevant conversation information when switching between supported workflows.
Workflow-Specific Processing
Use separate instructions and logic for different business tasks.
Voice System Capabilities
Multi-Channel Context
Support conversation workflows across supported voice and messaging channels.
Tool Execution
Connect supported tools and business systems to perform configured workflow actions.
Account and Carrier Controls
Use supported account and carrier configurations for voice services.
Conversation Monitoring and Controls
Business automation should provide appropriate controls for reviewing and managing supported conversations.
Call Dashboard
View supported active conversations through the product dashboard.
Conversation Analysis
Review available conversation signals and analysis.
Takeover Control
Where supported, an operator can take control of a conversation.
Whisper Mode
Where supported, provide internal instructions without presenting them as part of the customer conversation.
How Voice Systems Work
A configuration workflow for setting up supported business conversations.
Map Business Workflows
Define the workflow, conversation type, required actions and supported integrations.
Configure Persona
Set the voice, tone, instructions and conversation behavior for the configured workflow.
Add Knowledge & Logic
Add supported FAQs, instructions, data sources and tool actions.
Deploy & Monitor
Deploy the configured workflow to supported channels and monitor its activity.
Frequently Asked Questions
The system is designed for natural voice interaction, including configurable pacing and interruption handling where supported.
Latency depends on the voice provider, network, model configuration and workflow. Actual performance should be measured for the specific deployment.
The amount of configuration depends on the workflow. Supported instructions, knowledge and integrations can be configured through the product.
Supported monitoring and control features can be used to review and manage conversations.
The workflow can be configured to provide a defined response, request additional information or route the conversation to an appropriate human or process where supported.
Supported integrations can connect the voice workflow with selected CRM, calendar or business systems.